Job Type: Fixed term for 4 months, which may be extended by mutual agreement.

Salary: £19,000.00 per year PRO RATA

Contract Length: 4 months

Due to significant growth in our business, we are now seeking to recruit a Social Listening and Digital Research Assistant on a 4-month fixed term contract to provide support and additional capacity for our Digital Analysis and Research Team. In addition, there may be the opportunity for a permanent role offer at the end of the four months.

This is a unique opportunity to deploy your social listening and research skills to monitor emerging trends and threats to children and young people online. Your role will be to collect, analyse and synthesise data from a range of sources.

The successful candidate will have the opportunity to enhance their research, intelligence, and social listening skills while helping to monitor and support reputational management for individual and organisational clients. This role would be well suited to anyone who enjoys efficiently processing large data sets to effect positive change in a dynamic, diverse, and contemporary environment.

The INEQE Safeguarding Group is the largest company of its kind, specialising in safeguarding children and vulnerable adults in the context of their access to technology and use of social media. As a Social Listening and Digital Research Assistant, you will have the opportunity to use your research skills to impact and support the work we do – to help make people safer.

Key Tasks and Responsibilities

  • Conduct data analysis at strategic and operational levels to monitor emerging trends, risks, and threats to children.

  • Collect and Iinterpret data, information, and open-source intelligence to inform safeguarding responses, casework and business objectives.

  • Provide intelligence, social listening and research support for investigations, reviews, and safeguarding inquiries.

  • Produce high-level insight reports to support the delivery of innovative research products.

  • Present and communicate findings in appropriate and accessible formats for a wide range of stakeholders.

  • Support the Digital Analysis and Research Team to source safeguarding information from local authorities and other partners using FOIs and other research instruments.

  • Work collaboratively across teams to provide assistive research support to meet the needs of our diverse customer base.

  • Ensure compliance with established standards of quality assurance and research/business ethics.

  • Develop and maintaining a contemporary insight into current understandings of relevant statutory guidance and sector-specific best practice.

  • Providing general administration support.


  • 2:1 or above in a degree inclusive of research modules, e.g., sociology/criminology / data science & analytics.

  • Excellent research, data collection and analytical skills.

  • Knowledge and experience of a range of social research methods, including both qualitative and quantitative techniques.

  • Experience in using a broad range of research packages, including SPSS and NVivo.

  • Excellent written and verbal communication skills.

  • Be able to adapt research and writing styles to meet the needs of stakeholders.

  • High attention to detail and a thorough approach to research practice.

  • Excellent organisational skills with the ability to multi-task.

  • A high level of integrity and resilience to deal with sensitive and confidential matters.

  • The ability to assess risk, analyse and report on findings.

  • The ability to use social listening skills to conduct open-source research.

  • An excellent level of computer literacy, including MS Office.

  • The ability to prioritise competing demands and maintain focus under pressure.

  • A self-motivated team player who can work on your own initiative.

Desirable Criteria

  • Practical experience of working with children and young people at risk.

  • A good understanding of contemporary technology and social media and its use by children and young people.

  • Demonstrable knowledge of OSINT tools and contemporary data collection practices.

  • Experience in working in data analyst roles with an element of social listening.

  • Understanding of automation and knowledge management.

  • Knowledge and experience of putting ‘research into practice.’


Regular salary reviews are conducted and staff who meet our productivity targets are rewarded.

The successful candidate can expect to be supplied with top-of-the range equipment.

Our permanent full-time staff benefit from 28 days annual leave, which increases with service The successful candidate will receive a pro-rata number for their fixed-term contract).

As a company we strive to develop our staff and a training budget is available to ensure that staff can undertake relevant training.

The Directors have been keen to develop a family environment within the business and this ethos underpins our team spirit.

The following benefits are enjoyed by our permanent team members include:

  • Company pension scheme.

  • Subsidised gym membership.
  • Private health insurance (partners and children can join).
  • Cycle to work scheme.
  • A flexible approach to the working day.
  • Travel insurance (for staff required to travel for work).
  • Discretionary productivity bonus scheme (paid twice yearly).

  • Supplied with a range of equipment relevant to your role.
  • Life insurance for key staff.
  • Paid volunteering leave to work with a relevant charity.
  • Endless supply of tea, coffee and soft drinks.

  • On-site parking.

How to Apply

To apply, applicants MUST complete ALL of the following steps. You will need to visit the jobs section on our website (failing to do so will mean you are unlikely to follow the correct procedure):

  • Send your current CV together with a covering letter explaining why you want to work at INEQE Safeguarding Group to [email protected].
  • All candidates MUST submit a copy of our Equal Opportunities monitoring Form, which can be found on our website under jobs. Name the file with your first and last names only and send separately to [email protected]. The monitoring form is used solely to complete our annual return for the Equality Commission. Staff involved in the selection process will not have access to them.
  • Applicants who do not comply with this may not be considered.

Equal Opportunities

INEQE Safeguarding Group is an Equal Opportunities employer and welcomes applications from all who meet our selection criteria.

Safeguarding Commitment

INEQE Safeguarding Group are committed to ensuring that all children and young people are protected from harm and exploitation and are able to thieve and grow. This is especially so for children and young people who come into contact with our business.

Our culture is built upon a Safeguarding First approach in everything we do. As such, the company has a zero-tolerance approach to child abuse.

Our commitment extends to all staff, whether full or part-time and all associates, with whom the company engage from time to time.

Safeguarding is everyone’s responsibility and therefore all staff are required to adhere to this commitment and to strictly comply with our safeguarding and other relevant policies.

Any breach of this commitment will be treated as gross misconduct under our Code of Conduct.

Employees will be expected to:

  • Read and be familiar with our policies and procedures.
  • Be able to identify the signs and symptoms of abuse.
  • Know who you should make reports to if you have concerns about a child or young person.
  • To enable you fulfil these commitments, the Company will provide relevant training. This will include but is not limited to Level 1 Safeguarding.

Access NI

Whilst a criminal record will not necessarily be a bar to being appointed, as the successful candidate will be part of our ‘Safer Schools’ programme, you will be required to undergo and pass enhanced vetting through AccessNI.

The AccessNI Code of Practice can be found at:

A copy of our Equality and Diversity Policy, which deals with ex-offenders can be made available on request.

INEQE has a policy on the Secure Handling, Use, Storage and Retention of Disclosure information. A copy of the policy is available to all applicants on request.


  • 8-hour shift
  • Monday to Friday

Current Working Arrangements

The company are participating in the NI Smart: Asymptomatic Testing Programme with twice weekly Lateral Flow Testing made available for staff working in the office.

COVID-19 Considerations

  • Personal protective equipment provided or required
  • Plastic screens at workstations
  • Social distancing guidelines
  • Virtual meetings
  • Sanitisation, disinfection or cleaning procedures


  • Bachelor’s (preferred)

Work Remotely

  • No