The use of social media within an organisation can bring many benefits and opportunities. Used appropriately, it can reach out to an entire community and provide engaging and timely information. This is especially important today as we are socially distanced and relying on technology and online platforms to communicate.

Many people already use social media in their private lives, and many organisations encourage the use of social media to promote positive messages. However, the distinction between personal and professional is often hard to define and there may be times when personal use will impact on the organisation or workplace.

It is essential that when accessing and using social media, staff must, at all times conduct themselves in a way that reflects positively on themselves and the organisation.

It can sometimes feel challenging to navigate and engage with social media as a professional. We have some tips below to get you started.

Staff should follow the organisation’s guidance and Appropriate Use of Social Media Policy.