Digital Content
Assistant

INEQE Safeguarding Group, the UK and Ireland’s largest independent safeguarding company, specialises in protecting children and vulnerable adults online and in their communities. Driven by purpose, our team operates collaboratively, ensuring your work has an immediate, measurable impact.

We’re seeking a passionate Digital Content Assistant to join our Content and Creative Visual Design Team and contribute to our mission of making people safer.

The Role

Our Content and Creative Visual Design Team keeps the safeguarding information in our native apps and web-based digital projects, such as Safer Schools NI, accurate, current and well presented. You will help upgrade and update content across these platforms, working closely with our Development and Content & Training Teams. This is a great opportunity for a recent graduate, or someone embarking on a career change, to develop their skills with a multi-award-winning company. If you love organising, have a sharp eye for detail, thrive in a fast-paced environment and are eager to learn and grow, apply now.

Key Tasks & Responsibilities

Your main duties will include (but are not limited to):

  • Website maintenance, design and development: Design, build and maintain responsive WordPress websites and landing pages, using tools such as Avada and Elementor Pro.
  • Design implementation: Translate approved UI designs and visual concepts into functional web pages, applying brand guidelines and maintaining consistency in typography, colour and layout.
  • Content management: Upload, edit, format and maintain content across websites, mobile applications and digital learning platforms, ensuring information is accurate, current, accessible and well presented.
  • HTML and CSS: Create and update HTML content and use CSS to customise layouts, resolve formatting issues and improve presentation.
  • Testing and quality assurance: Test websites across browsers, devices and screen sizes. Check content, forms, links, navigation and interactive elements, identifying and resolving issues.
  • Troubleshooting: Investigate website and plugin issues, working with developers to resolve technical problems and implement improvements.
  • Digital resource organisation: Maintain organised files, folders and content records for documents, images, videos and other digital learning resources.
  • Collaboration and delivery: Work closely with internal and external stakeholders to deliver projects and ongoing updates, communicating progress and prioritising tasks to meet agreed deadlines.
  • Other duties: Undertake other duties appropriate to the role, as required by the line manager or the Directors.

Essential Criteria

  • Commitment to safeguarding: A genuine interest in supporting our mission to make people safer.
  • WordPress experience: Practical experience building, editing and maintaining WordPress websites, including using page builders to create and customise layouts.
  • HTML and CSS knowledge: A working understanding of HTML and CSS, with the ability to edit content, adjust styling and resolve common formatting issues.
  • Design understanding: The ability to interpret supplied designs, follow brand guidelines and apply responsive design principles.
  • Content management skills: The ability to organise and present digital content clearly and consistently, with an understanding of readability, usability and accessibility.
  • Attention to detail: A thorough approach to checking content, layouts and functionality, and identifying inconsistencies or errors.
  • Problem-solving skills: The ability to investigate issues methodically, make appropriate improvements and recognise when developer support is needed.
  • Organisation and digital skills: Strong organisational and prioritisation skills, with confidence using spreadsheets and code-editing tools to support content work.
  • Communication and teamwork: Clear communication skills and the ability to work collaboratively across teams, as well as independently.
  • Adaptability: A willingness to learn new tools and processes, manage varied tasks and respond to changing project requirements.
  • Demonstrable experience of using generative AI tools.

Desirable Requirements

  • Experience using Avada and/or Elementor Pro.
  • Experience configuring WordPress plugins and third-party integrations.
  • Experience working with dynamic content, custom post types, custom fields, filtering or membership functionality.
  • Familiarity with Figma or similar UI design tools, and Adobe software such as Illustrator and Photoshop.
  • Experience creating or maintaining HTML content for mobile applications or digital learning platforms.
  • Experience working with JSON and validation tools such as JSON Lint.
  • Understanding of SEO principles and how to apply them when structuring and updating website content.
  • Experience using project management tools to organise tasks, track progress and coordinate updates.
  • Experience using CRM tools such as ZoHo.

About INEQE Safeguarding Group

Place of work

Ineqe Safeguarding Group, Ocean House, Edgewater Road Belfast, BT3 9JQ. Applicants should note that this is an office-based role, and the successful candidate will be expected to work from our Belfast office each working day.

Hours of work

8 hours per day, 40 hours per week (a working day is 9.00am to 5.00pm, or another mutually agreed arrangement. There will also be, on occasion, some additional hours including post 5pm and weekend duties as required).

Equal Opportunities

Ineqe Safeguarding Group is an Equal Opportunities employer and is recognised as a Disability Confident Employer by the Department for Work and Pensions. We therefore welcome applications from all who meet our selection criteria.

If you would like to speak to our disability workplace champion or require an alternative format for the application, please contact us by phone – 02890232060 or email [email protected].

Access NI Vetting

A criminal record will not necessarily bar you from employment. However, as this role involves working with our schools programme, the successful candidate will be required to complete an Enhanced AccessNI check, which will be assessed prior to appointment.

The AccessNI Code of Practice can be found at this website.

Benefits

The following benefits are enjoyed by our permanent team members:

  • Company pension scheme.
  • Private health insurance (partners and children can join).
  • Cycle to work scheme.
  • A flexible approach to the working day.
  • Travel insurance (for staff required to travel for work).
  • Discretionary productivity bonus scheme.
  • Supplied with a range of equipment relevant to your role.
  • Life insurance for key staff.
  • Paid volunteering leave to work with a relevant charity.
  • Endless supply of tea, coffee, and soft drinks.
  • On-site parking.

Safeguarding Commitment

INEQE Safeguarding Group is committed to ensuring that all children and young people are protected from harm and exploitation and can thrive and grow. This is especially so for children and young people who come into contact with our business.

Our culture is built upon a Safeguarding First approach in everything we do. As such, the company has a zero-tolerance approach to child abuse.

Our commitment extends to all staff, whether full or part-time and all associates, with whom the company engage from time to time.

Safeguarding is everyone’s responsibility and therefore all staff are required to adhere to this commitment and to strictly comply with our safeguarding and other relevant policies.
Any breach of this commitment will be treated as gross misconduct under our Code of Conduct.

Employees will be expected to:

  • Read and be familiar with our policies and procedures
  • Be able to identify the signs and symptoms of abuse
  • Know who you should make reports to if you have concerns about a child or young person.

To enable you fulfil these commitments, the Company will provide relevant training. This will include but is not limited to Level 1 Safeguarding.

Your Application

Salary: Salary depending on skills and experience.

Job Type: Full-time fixed contract with possible full-time permanent

Hours: 40 per week

Location: Office based at Ocean House, Belfast, BT3 9JQ

How to Apply

We review candidates on a rolling basis, so the sooner the better! We will be in touch once we have considered your application, and shortlisted candidates will be invited to interview at our Belfast office.

To apply, applicants MUST complete ALL the following steps. You will need to visit the jobs section on our website (failing to do so will mean you are unlikely to follow the correct procedure):

  • Send your current CV together with a covering letter explaining why you want to work at INEQE Safeguarding Group to [email protected]
  • All candidates MUST submit a copy of our Equal Opportunities monitoring Form, which can be found on our website under jobs. Name the file with your first and last names only and send separately to [email protected]
  • The monitoring form is used solely to complete our annual return for the Equality Commission. Staff involved in the selection process will not have access to them.

Applicants who do not comply with this may not be considered.