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Last Updated on 5th April 2024

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This Safeguarding Alert has been published to support parents, carers and safeguarding professionals in protecting children and young people in their care from exposure to explicit sexual content online.

What should I do?

  1. If your child is a Twitch, Reddit or TikTok user remain calm. They may not have seen the content.
  2. Pause and take a few minutes to read, act and share the advice and guidance on this alert.

What we know

It has come to our attention that explicit sexualised content has been broadcast on the popular livestreaming platform, Twitch, frequently used by children and young people. The livestream showed a young woman (although we have not yet been able to verify her age) masturbating on camera. The video has since been removed from Twitch for breaking its community guidelines and the user has been banned.

We are concerned that additional posts and articles about the livestream have since emerged on Reddit, Twitter and TikTok. These include Tweets that claim to link to the original broadcast, screenshots from the livestream, TikTok posts and articles discussing the incident and subreddits containing clips from the broadcast.

blurred screen saying explicit content

This is not the first time that sexualised content has been broadcast on Twitch.

We have increasing concerns that users can continue to broadcast inappropriate and harmful content on livestream – there have been multiple reports of similar content being shared. Although this type of content breaks ‘Community Guidelines’ on Twitch, banned users can simply get around this by creating new accounts with a different username.

Is Twitch Safe?

twitch logo

Twitch has an age restriction of age 13 under the supervision of a parent or legal guardian who ‘agrees to be bound by’ Twitch’s Terms of Service if the user is under 18. The platform has safety measures in place, but the effectiveness of these measures has not been formally assessed.

In a report about their first year of being the official regulatory body of video sharing platforms (VSPs) in the UK, Ofcom raised several safety concerns about Twitch and the effectiveness of their safety measures.

Areas of Risks

  • Exposure to explicit sexualised content. If livestreams are not appropriately rated by the streamer or have not been flagged to the moderation team, then children and young people may be exposed to explicit, sexual or harmful content on Twitch.
  • You do not need to create an account in order to view livestreams. Children and young people may be able to access mature content if the original live streamer has not labelled their stream as ‘Mature’.
  • Bans typically only last for 7 days. In the case of the user who streamed sexual content, it has been suggested that this ban is indefinite. However, bans from Twitch usually only last 7 days and there are no measures in place that stop the same user from creating a new account.
  • Once an account has been made, the user is able to livestream immediately. The account user can livestream immediately once the account has been created, as there are no effective age or identity verification processes in place.
  • There are no parental controls. Parents and carers are not able to enable safety measures on their child or young person’s account or monitor what content they are exposed to.

How can I protect my children and young people?

Have an intentional conversation.

How you approach this topic is important, check out our short video on creating the right environment to talk to children and young people about online risks. Remember to tell your young person that they are not in trouble.

  • Asking them what they know about a topic or issue means you can gauge just how much detail is needed. It’s usually better to not approach the subject directly – this helps you avoid talking about or introducing topics they might not otherwise have known about.
  • Take the opportunity to reassure children in your care by telling them they can always talk to you about any issues that might worry them. Make sure they know they can talk to you or any other trusted adult at any time.

  • Discuss what to do if they encounter harmful content online, such as turning off the livestream, telling a Trusted Adult, reporting the livestream, and blocking the user.
  • By reporting the content to the platform, your child and young person will be acting as a good digital citizen and help reduce the risk that others will also be exposed.
  • Use our Safety Centre to learn how to enable safety settings on Twitch, such as reporting, blocking and privacy settings.
  • Talk about how they could identify whether the livestream is appropriate or not i.e., swear words or slurs in the title and thumbnails (a small image of the livestream) with inappropriate content indicate that the content is NOT appropriate.
  • Ensure they know not to screenshot sexual content, as they cannot verify the identity or age of the streamer and may inadvertently commit a crime.
  • Actively listen without judgement to their responses and how they might feel if they have seen this type of content.

Make sure a young person knows what to do if they encounter harmful content on Twitch or other online platforms.

STOP

Immediately stop the broadcast and if necessary, turn off their screen or shut down their device 

PAUSE

to take a breath and try to stay calm 

TALK

Speak to an adult you trust about what happened.

REPORT

Report the content to the platform

Further Support and Resources

mockup of the twitch safety card

Visit our Online Safety Centre for up to date information about the privacy controls available on today’s popular platforms including Twitch.

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Who are your Trusted Adults?

The Trusted Adult video explains who young people might speak to and includes examples of trusted adults, charities and organisations.

Discussing Online Life With Your Child

Use our video for guidance and advice around constructing conversations about the online world with the children in your care.

2024-04-05T09:49:52+01:00
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