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Last Updated on 14th August 2024

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14th August 2024

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As young people across the UK receive their exam results, we’ve prepared this guide to help you support them every step of the way—before, during and after results day. Inside, you’ll find advice on what to say and do, tips on recognising signs of stress related to the pressure of receiving exam results, and practical steps you can take to provide meaningful support.

A lot can hinge on exam results for some young people – plans for further education, ambitions for dream careers and hopes to stay with friends in academia.

There’s also the often unspoken pressure of meeting expectations, whether that’s within the family unit, a friendship group or, for today’s digital generation, the social media space and online world.

To help the young people in your care navigate through the emotional process surrounding exam results day, we’ve created a timeline of advice for your reference.

doughnut chart of 57%
Almost 60% of 8-16-year-olds’ main worries are related to schoolwork and exams.

Source: Place2Be and YouGov (2024)

A survey of 5,300 secondary school teachers found over half (51%) of them think social media negatively influences how students feel about results day.

Source: NSPCC and Teacher Tapp (2024)

doughnut chart of 44%

The Week Before Exam Results Day

Talk and Listen

While waiting for exam results, a young person will likely be going through a range of emotions and – without a conversational outlet – bottling them up. Encourage open conversation in which they can express these emotions. Openly talking about hopes and fears and acknowledging feelings of worry, failure, disappointment, and related pressures will help. This will help to build resilience, reaffirm trust and foster confidence about the future for your young person.

Find the best of our mental health digital resources here.

Remember, some young people might prefer to communicate by other means, such as through writing or art. Don’t discount these methods as not being communicative! If the young person in your care feels more confident expressing themselves in this way, make sure to create opportunities that enable this, like going to a café or the cinema together.

What to Say to Someone Waiting for Exam Results?

Ask open questions, such as:

  • How do you feel about results day?
  • Is there anything I can do to support you?
  • How can I support you on the day that you open your results?

Verbally reassure them of your love and support with phrases like:

  • We love you and are proud of you every day – your exam grades won’t change that.
  • No matter what your results are, I am here to support you through whatever the next steps might be.
  • I am here to help and will be ready to listen when you want to talk.

Plan Distractions

Although we strongly encourage keeping the conversation open, try to occasionally take their mind off the incoming results with some fun things to do. Time can move very slowly while you’re waiting for something!

Plan a day out or two, a movie night, or arrange an outdoor activity to ensure they are not dwelling on the exam results day ahead. You may even find that, due to being in a different environment, the young person in your care ‘opens up’ and initiates a conversation about how they’re feeling. Although you have planned the activity as a distraction, don’t discourage them or shut the conversation down – allow them to use this opportunity to share their thoughts and feelings.

Mum and Daughter playing chess at a table

The Day Before Exam Results Day

Be Present

Even if you can’t be physically present all the time, ensure the young person knows you’re available if they need you. If you’re working but have access to your phone at certain times, let them know when your breaks are and that you’ll keep your phone on you during these times so if they want to text or ring you, they can. If you can’t access your phone, let them know what time you’ll be home or suggest another trusted adult who they could talk to.

Offer an Alternative Activity

Ask if the young person in your care would like to do anything in particular on the day or evening before exam results. Come up with a list of suggestions you think they’d like – they may be too distracted and stressed to think of things on their own. Here are some examples of activities you could do:

  • Go for a walk.
  • Watch a film or binge watch a TV programme (favourite snacks at the ready!)
  • Go out for dinner or get a take-away.
  • Ask if they’d like to have their friends over.

Every young person will be different in how they handle exam results stress, so don’t be too worried if the young person in your care declines any offer of activities. They may just deal with stress better by not making a fuss about it or by sitting quietly watching YouTube or passing time playing their favourite game online with friends. Let them take the lead.

Father playing golf with his 2 teenage sons

Exam Results Day

How you react matters!

Stay Cool, Calm and Collected

You may feel like you’re just as much of a nervous wreck as the young person in your care but try not to show it! Try taking some deep breaths before seeing them in the morning – they might be looking to you for emotional reassurance, even subconsciously.

React Mindfully

Remember, your words matter. At times like these, the reactions of a parent or carer can be a huge deal to a young person. Your words will carry a heavy weight and the young person in your care may be dreading the thought of telling you what their results are.

Discuss Social Media

Remind the young person in your care that, despite how it may seem to them when looking on social media, many people will have mixed emotions about their grades. They aren’t alone if they are feeling disappointed and disheartened with their results, despite how it may appear online!

Encourage the young person to take a break from checking their social media feeds.

Awareness of Online Sharing

For those celebrating their results, social media can be a great place to share their happiness. However, be mindful of how over-sharing might affect others who are disappointed.

Likewise, if the young person in your care is stressed about their exam results, over-sharing those feelings on social media could lead to a negative feedback loop.

Suggest Celebrating, No Matter the Results

Even if the results weren’t what everyone was hoping for, consider planning an event or activity to acknowledge the hard work and effort put in across the school year. It could be something lowkey, like a family dinner. If the young person seems like they don’t want to talk about it or would prefer not to make a fuss, maybe a trip to the cinema or a walk would be more appropriate.

Today’s grades aren’t tomorrow’s results graphic

The Days and Weeks After Exam Results Day

Keep Talking and Listening

Again, keep encouraging open dialogue by being as present as possible, asking open questions and giving plenty of time to listen.

If the results weren’t what the young person wanted, emphasise during conversation that this is not the be-all-end-all for their future. Plenty of people go on to have great careers and happy lives without having achieved academic success at school.

Discuss Options

If exam results day didn’t bring the results they were hoping for, ask the young person in your care if they’d like to discuss other options and next steps. For example, if they need to repeat exams or an assessment, how would they go about that? Or is there an alternative path they would like to consider?

If they don’t want to talk about it at the time, reassure them that you’ll be there to talk about it when they’re ready. Remember, they might not actually know what they want to do, so you can also offer to research ideas with them. Ask their school if there’s a career advisor available to speak to.

Signs of Exam Results Stress

Watch out for the following signs that may indicate your child or young person is not coping, particularly if they received results that they were unhappy with.

Spending more time alone than usual. Avoiding friends and family. Posting more or less frequently on social media.
Sleeping more often, including napping during the day, or being unable to sleep.
Feeling full, unable to eat, or overeating. Eating their usual amount but choosing unhealthy food, or following an extreme diet.
Feeling depressed, anxious, upset, or having panic attacks. Self-harming or expressing suicidal thoughts. Alternating dramatically between emotional states.

Consider seeking professional support for children in your care if they display a number of these signs.

Further Support, Advice and Guidance

Mental Health Organisations

  • Inform the young person/people you support about organisations that can help, such as Childline – online or on the phone, 0800 1111 or YoungMinds.
  • Parents, professionals and young people can contact Mind’s helpline for a safe and confidential place to talk openly about their feelings and steps to manage their mental health.
  • Parents and professionals can contact Family Lives (formerly parent line).
  • Parents and professionals can contact the NSPCC helpline.
  • For information around staying safe online, visit Our Safety Centre.

Further Resources

  • To find further resources on supporting the children and young people in a digital world, visit our Safeguarding Hub.

If you have immediate concerns about the safety of a child or young person you should contact the emergency services on 999.

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The Trusted Adult video explains who young people might speak to and includes examples of trusted adults, charities and organisations.

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Use our video for guidance and advice around constructing conversations about the online world with the children in your care.

2024-08-14T12:49:40+01:00
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